Buyer Rating:
I was skeptical and about to be turned off completely from the experience of purchasing my first home until I luckily met Jerry Butchko from Century 21 Redwood Realty. Jerry listened to my needs and understood what I was looking for; he was on top of his game through constant emailing lists from the target area and emphasized on not losing focus and not giving up hope to find my first home, I cannot be thankful for that.
Jerry deserves a medal for his patience and willingness to show any home at any time; he used his own weekend and family time to show some of the properties. He went above and beyond in communicating with me through every method possible; he utilized email; phone calls, text messages and personal meetings to get to the settlement table. If we put all this positive experience on one hand, his willingness to cover costs of inspection due to my deployment should be on the other hand. I was deployed for official business and Jerry managed to pull off inspection, appraisal and dealing with a tough seller while I was away added such a personal touch to this transaction and showed how far Jerry went through to ensure less stressful time for me to purchase my first home despite logistical challenges. He also managed to convince an aggressive seller to fix things that other sellers will normally refuse to fix and obtained maintenance receipts.
Jerry kept on giving till the end even though he was not required to; he acted immediately when he found out that the seller did not provide any keys or fobs for the condo by reaching out to the seller and encouraging him to urge his former tenants to drop the condo keys, fobs and mail keys at the buildings front desk within hours of the settlement.
My experience with Jerry and the loan officer he recommended was a pleasant, educating, fun, and smooth to say the least. I will recommend Jerry to all my friends who will be looking to purchase homes in the DC area. Thanks for this great experience and for enabling me fulfilling my American dream.
the broker understood my needs and emphasized on focused search and then expanding the target area, huge plus
Jerry's patience is beyond discretion; he showed me numerous properties in short time. Jerry's communication and facilitation for escrow and inspection related issues should be taught and used as examples.
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Fadi H, Arlington
August 2016